Returns & Exchanges
At Sensibly, we believe in mindful fashion and want you to be completely satisfied with your purchase. If a piece doesn't fit your lifestyle, we offer a seamless 30-day return policy for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your pre-paid shipping label and include the original packing slip inside your package.
Package Securely
Place the items in their original sustainable packaging, ensuring all tags are attached and the garment is neatly folded.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing